Gamstop Betting Shops
GamStop is the UK’s official self-exclusion scheme for online gambling. After this, you can contact the respective online gambling operator to reactivate your account. This integration ensures that individuals who have self-excluded themselves through GamStop cannot access their services during the exclusion period.
These other multi self-exclusion services cover land-based, bricks-and-mortar betting premises. Indeed, it covers all sites licensed and regulated by the UK Gambling Commission (UKGC). Just visit GAMSTOP and complete the short self-exclusion gambling form. Note that some sites list it as responsible gambling, gambling controls or a similar alternative. Indeed, many will offer this tool when you access the safe gambling area. Generally speaking, the minimum period you can exclude yourself for is six months.
Responsibility for sticking with this lies with you, but you can expect the gambling operator to do all they reasonably can to prevent you from gambling. If you offer different forms of gambling from different premises, you will be required to participate in the schemes relevant to the forms of gambling you offer. We are an independent team of iGaming analysts providing honest, research-backed reviews of non GamStop casinos for UK players. If gambling stops being enjoyable, it is time to stop. If you feel you need to exclude from all forms of gambling, we recommend registering with SENSE in addition to GamStop. However, land-based venues have their own self-exclusion schemes managed through SENSE (Self-Enrolment National Self-Exclusion).
If you think self-exclusion could work for you, make sure you exclude yourself from all the places where you may be tempted to gamble. Responsibility for sticking with this lies with you, but you can expect the gambling operator to do all they reasonably can to help you. This means you will be refused service in the venues and on the sites you have excluded from. As you self-exclude any remaining cash balance will be transferred to your bank account or via another payment if necessary.
After you submit your request, the self-exclusion is activated and operators are required to apply restrictions. This information is used to match and block your access across participating operators. The longer the period, the more space you give yourself to reset habits and build supportive routines that do not rely on gambling. Once you register, the scheme is designed to restrict your access across participating online brands for the duration you select.
What Happens to Your Account Balance?
With hundreds of brands participating, GamStop provides comprehensive coverage across the entire UK online gambling market. They will provide you with the necessary details regarding the expiration of your exclusion period. To obtain information about the duration of your self-exclusion period, you will need to contact GamStop. Online gambling operators in the UK are required by the Gambling Commission to integrate with GamStop. GamStop offers the flexibility to choose the duration of their self-exclusion period. It promotes a safer and more responsible gambling environment, prioritising the well-being of players and encouraging a balanced approach to enjoying online gambling activities.
If this fails, the operator should contact you to arrange an alternative withdrawal method. By 2023, GamStop reported that over 350,000 individuals had registered with the scheme since its inception. GamStop registrations grew significantly in the years following the mandate. Any operator that failed to integrate with GamStop risked losing its UKGC licence. Before GamStop, the self-exclusion landscape was fragmented and largely ineffective. Many people register with misconceptions about what the scheme actually blocks.
For a comprehensive guide to protecting yourself at offshore casinos, see our how to stay safe guide. The service is available globally and is particularly useful for UK players gambling at offshore sites. BeGambleAware.org provides information, advice, and support to anyone affected by problem gambling.
Most of these sectors, apart from the online sector, offer their own industry-wide exclusion schemes, which may be worth considering. If you decide to self-exclude from our businesses, we strongly advise that you also exclude yourself from all other forms of gambling that you may use such as bookmakers, arcades or betting shops. The minimum period of self-exclusion you can request is six months, and your exclusion will automatically remain in force for a further period of six months at which time it will then lapse.
With a Self-Exclusion you can block your account from some or all of our products, from six months to five years, or permanently (only available when selecting an ‘all product’ Self-Exclusion)… If you want to stop gambling for longer than 30 days, you can make that happen. Can I still use your Sky Games (Super 6) if I do an all product self-exclusion?
I was gambling every day on football matches I didn’t even care about. Blocking yourself from using apps and websites could be just what you need. Even if you feel in control of your gambling, you might want to take a break to save some money or focus on other things in your life. I registered with Gamstop and cut myself off from gambling. Honest casino reviews, expert ratings and the best bonuses for players in the UK, Australia and Europe. After your period ends, the block remains until you actively request reinstatement (a 24-hour cooling-off then applies).
- MOSES (Multi-Operator Self-Exclusion Scheme) is the equivalent of GamStop for land-based gambling venues.
- You can get software that is designed to block any websites containing gambling activity, or you can get software that you can personalise yourself, so you tell it which sites to block.
- Gambleaware are another charity that deals with gambling addiction and they have a lot of information and advice on their website.
- Importantly, free access is available through partnerships with GamCare and other treatment providers — ask your counsellor or support worker if you qualify for free access.
Under this condition, all licensed operators must integrate with the GamStop system and take all reasonable steps to prevent self-excluded individuals from gambling on their platforms. For those who have completed their GamStop exclusion period and wish to explore new options, or for players who have never registered with GamStop, our site provides reviews of non-GamStop casinos. Non-GamStop casinos are online gambling platforms that operate with licences issued by regulatory bodies outside the United Kingdom. Your details are shared only with licensed gambling operators for the purpose of enforcing your exclusion. For land-based self-exclusion, separate schemes exist such as MOSES (Multi-Operator Self-Exclusion Scheme) for betting shops and the individual self-exclusion programmes operated by physical casinos.
If you are applying a product Self-Exclusion, unless all three exclusions of Sky Bet, Sky Gaming and Sky Poker have been applied, this exclusion will apply only to you Sky Betting and Gaming Account. Remember – Once you enter into a Self-Exclusion this cannot be removed from your account. A Self-Exclusion can be set between a period of 6 months and 5 years, or permanently (only available when selecting an ‘all product’ Self-Exclusion).
Deciding to self-exclude from an online casino can feel like a significant step — and it is. Playing at offshore sites while self-excluded is legal in the UK but defeats the purpose of self-exclusion and means you lose UKGC consumer protections — slow payouts, withdrawal voids and unfair terms become real risks. Unlicensed offshore casinos are not bound by GAMSTOP. UKGC-licensed casinos must refund any deposits made by a GAMSTOP-registered player.
Once activated, your minimum self-exclusion period (6 months, 1 year, or 5 years) cannot be shortened. Tools like Gamban and BetBlocker install on your phone, tablet, or computer and block access to thousands of gambling websites and apps at the device level. The single biggest gap in GamStop coverage is unlicensed offshore gambling sites. If gamstop you have a balance with a bookmaker or casino at the moment of self-exclusion, that money is yours and the operator must return it. When you register, GamStop adds your details to a central database that every UKGC-licensed operator must check before allowing you to log in or open a new account. It is the single most effective tool available to anyone in Great Britain who wants to take a meaningful break from online gambling.
Navigating the world of online casino transactions can sometimes lead to unexpected surprises, especially if you come across suspicious activity on your account. While self-exclusion is indeed a genuine and vital tool for responsible gambling, no official refund process exists explicitly for those who have self-excluded. This allows you to make a single request to self-exclude from all premises offering the same type of gambling (for example, betting shops) in your area, rather than the customer needing to exclude from each operator individually. If you think you are spending too much time or money gambling – whether online or in gambling premises – you can ask to be ‘self-excluded’.
Registration is free, voluntary, and — critically — irreversible for the duration of the chosen period. Remember, responsible gambling is about making informed choices and knowing when to seek help. By recognizing the warning signs and utilizing the various self-exclusion services available in the UK, players can protect their financial and emotional well-being. They offer a range of resources, including a helpline and online chat for immediate assistance. It supports a wide range of devices and is easy to use. It involves a series of steps to ensure that the exclusion is effectively implemented and maintained.
More Responsible Gambling guides
Some even have a function that will automatically log you out after a certain period of time from as little as 10 minutes, so if you are tempted to stay online and keep gambling it will cut you off. However, if you sign up at GamStop there is a much higher chance that this will be successful as you can self-exclude from any gambling site run by an operator with a UK license for a period decided by you. You understand that we have no influence over whether a Gambling Operator prevents you from accessing online gambling platforms outside of GAMSTOP.
Registering with GamStop is straightforward, but I encourage you to take your time with each step. It’s important to understand that GamStop is not a treatment service itself, but rather a practical tool that can support your recovery alongside other forms of help and support. We may receive a commission if you sign up to a casino through our links, at no extra cost to you. Independent reviews, verified bonuses, and safe gambling resources.
It will not stop someone else in your household from gambling. GamStop only blocks accounts in your own name. Using them puts your money at risk (no UK consumer protections apply), can entirely undermine your self-exclusion, and may have legal and tax consequences. We do not link to, recommend, or endorse any such sites under any circumstances. GamStop is a powerful tool, but it is not a complete fence around all gambling activity. When your chosen period expires, your details remain in the GamStop database.
A cooling-off period is a shorter-term option compared to self-exclusion. It is final and permanent, and you will no longer be able to access any of your account details. Self-exclusion is a very useful tool if you have lost control of your gambling. The equivalent for casinos is SENSE (Self Enrolment National Self Exclusion). Self-exclusion cannot be removed until the preset period has expired.
If an operator refuses to return your money, you can escalate the matter to the Gambling Commission. Unsettled bets placed before your registration may still be settled according to their original terms, and any resulting winnings should be paid out to you. Once active, the exclusion cannot be shortened or cancelled early regardless of your personal circumstances. After your request, there is a mandatory 24-hour cooling-off period during which you must confirm your decision. They fund research, education, and treatment services, and their website provides self-assessment tools, treatment finder services, and comprehensive information about gambling risks. Their helpline is available 24 hours a day, 7 days a week, and is staffed by trained advisors who can offer immediate support and refer you to local counselling services.
When your GamStop exclusion period expires, it does not automatically end. Once activated within 24 hours, all participating operators should suspend your accounts, terminate active sessions, remove you from marketing lists, and block new account creation. You choose an exclusion period of 6 months, 1 year, or 5 years. You could consider software which blocks your access to gambling websites. These schemes allow you to make a single request to self-exclude from the same type of land-based gambling within your area. You can contact gambling companies you have accounts with directly to arrange the return of funds.
These changes are part of the account restriction. Self exclusion affects bonuses and promotions. The exact process depends on the platform’s policies. Your account remains in place, but its functionality is limited.
BetBlocker offers free software to block gambling sites and apps. These additional steps can enhance your efforts to maintain control over your gambling habits and support your journey towards responsible gambling. Self-exclusion is not a standalone solution and works best when combined with other support measures like counselling and financial advice.